Privacy Policy

Last Updated: August 20, 2025

Handicraftpersian operates this website and online store, including all information, content, features, tools, products, and services offered (collectively, the “Services”). This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, purchase from, or interact with our Services.

If there is any conflict between our Terms of Service and this Privacy Policy regarding the collection, processing, or disclosure of personal information, this Privacy Policy will prevail.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to how your information is handled as described below.

Information We Collect

“Personal Information” means any information that identifies you or could reasonably be linked to you. It does not include anonymized or de-identified data.
Depending on how you interact with our Services and applicable laws, we may collect:

  • Contact Information: Name, address, billing/shipping address, phone number, and email.
  • Financial Information: Credit/debit card details, bank information, transaction records, and payment confirmations.
  • Account Information: Username, password, security questions, and preferences.
  • Transaction Details: Items viewed, added to cart, purchased, returned, or canceled.
  • Communications: Information you provide when contacting our support team.
  • Device Data: Browser type, device details, IP address, and unique identifiers.
  • Usage Data: How and when you interact with our Services.

Sources of Information

We may collect personal information from:

  • Directly from you (when you create an account, place an order, or contact us).
  • Automatically (through cookies, your device, or browsing activity).
  • Service providers (such as payment processors, warehousing, or delivery partners).
  • Business partners or third parties.

How We Use Your Information

We may use your personal information for the following purposes:

  • To Provide and Improve Services: Processing orders, payments, delivery, returns, and creating a personalized shopping experience.
  • Marketing & Advertising: Sending promotional emails or showing ads relevant to your activity.
  • Security & Fraud Prevention: Verifying account identity and preventing illegal or harmful activities.
  • Customer Support: Responding to inquiries and keeping you informed about your orders.
  • Legal Compliance: To comply with applicable laws or respond to lawful requests.

Disclosure of Information

We may share your information in the following situations:

  • With service providers (payment, customer support, warehousing, and shipping).
  • With marketing or business partners.
  • With affiliates within our business group.
  • At your direction (e.g., delivery instructions, social media login).
  • During business transactions (e.g., mergers, transfers) or for legal reasons.

Third-Party Websites

Our Services may include links to third-party websites. We are not responsible for their privacy practices or security.

Children’s Data

Our Services are not designed for children, and we do not knowingly collect data from individuals under the legal age of consent.

Data Security & Retention

We implement safeguards to protect your information, but no system is 100% secure.
We retain personal data only as long as necessary to provide our Services or comply with legal obligations.

Your Rights & Choices

Depending on your location, you may have the right to:

  • Access your personal information.
  • Request correction or deletion.
  • Receive a copy of your data (data portability).
  • Opt out of targeted advertising or data sharing.
  • Manage your communication preferences.

If you are located in the EU or UK, you may also have the right to object to processing or withdraw consent at any time.

Complaints

If you are not satisfied with how your data is processed, you may contact us directly or file a complaint with your local data protection authority.

International Transfers

Your information may be processed outside of your country of residence. When this occurs, we ensure appropriate safeguards are in place to protect your data.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date above indicates when it was last revised.

Contact Us

For any questions or to exercise your rights, please contact us through the Contact Us page on our website.